COVID-19 Response

Posted by Austin Shumaker on Mar 29, 2020 11:58:42 AM
Austin Shumaker
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At Louisiana Home Lending, the health and well-being of our staff, clients, associates, and community are our top priorities. We understand the concern and uncertainty you may be experiencing surrounding the corona-virus (COVID-19) and the current lending market, but rest assured we are committed to being responsive to the needs of our clients and associates; as the situation evolves.

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As more people are looking to refinance, we want to ensure our existing clients, as well as individuals looking to purchase a home or refinance their current home, that we have protocols in place that allow us to continue all functions of support remotely.

The Louisiana Home Lending staff is committed to following through with exceptional customer service by communicating with our clients regularly regarding updates on the market, service, and what to expect through the mortgage process during these times. We’ve designed a business continuity plan with remote work in mind. The strategic technology platforms we have in place afford us the ability to provide continuous service to our clients without delay. We’ve prepared for situations such as this, so we are always ready when you’re ready to take the next step in your home finance journey

Topics: Interest Rates, Mortgage, COVID-19, coronavirus